SINGAPORE AIRLINES TURBULENCE VIDEO
Singapore Airlines CEO on Wednesday issued a public apology after one passenger died and about 70 others were injured due to severe turbulence on a flight from London to Singapore.
In a video message, Goh Choon Phong said that they were "very sorry for the traumatic experience" that everyone on board the flight, SQ321, went through on Tuesday.
A Singapore Airlines flight, operating from London to Singapore, encountered sudden extreme turbulence at an altitude of 37,000 feet. The Boeing 777-300ER plane was carrying 211 passengers and 18 crew members.
Some tallies of the injured differed as the airline said 18 were hospitalised and 12 were being treated in hospitals, while Samitivej Hospital said it was treating 71 passengers.